Retail connectivity you can trust
With rising customer expectations, complex omnichannel journeys and increasing cyber threats, retailers need a digital foundation they can depend on.
We connect and secure retail operations behind many of the UK’s most recognisable brands, keeping stores, devices, customer interactions and data flowing with software-defined wide area networking (SD-WAN) and managed security.
Make every customer moment count
From payments and returns to Click & Collect, stock checks and personalised service, every shopper interaction matters.
With secure, reliable connectivity across stores, offices and warehouses, we help retailers boost efficiency, protect customer data and give teams the confidence to innovate while delivering brilliant experiences.
‘‘The UK retail landscape is changing rapidly and retailers need to adapt just as fast. We provide secure connectivity and digital solutions that help you stay agile, deliver seamless experiences and thrive in a dynamic market.’’
Fiona Dew, Head of Retail at Virgin Media O2 Business
Boost operational efficiency and visibility
Unreliable networks cost you time, revenue and customer loyalty. Getting complete control and visibility of your infrastructure is critical.
Our secure SD‑WAN and connectivity solutions help you:
- Prioritise critical apps and improve performance
- Connect warehouses and stores on one network
- Enable fast, secure Click & Collect
- Protect point of sale and payment systems
- Reduce downtime and strengthen resilience at busy times
A tech partner that gets it
With decades supporting organisations across the UK, we understand the technical and commercial realities of modern retail. As a trusted advisor, we combine reliable connectivity with integrated security so you can make confident decisions.
We bring together connectivity, security, collaboration and data in one retail-ready ecosystem that keeps your operations resilient and teams empowered.
Working side-by-side with your team, we build solutions that deliver:
- Predictable operational costs
- Reduced cyber risk
- Stronger customer experiences
- Better-connected and empowered teams
- Faster innovation cycles
Take away the pressure from your people and processes
Get your business ready for anything with a completely connected operation.
Modern, managed connectivity and security solutions can create exceptional experiences from back office to shop floor. We’ll give you a platform to:
Combat cart abandonment and ensure your channels are always ready to transact, where you could see up to 198% boost to your bandwidth ¹
Unlock operational savings where you could see savings of up of 40% with Managed SD-WAN to invest in smarter stocking and substitution processes ²
Connect in-store and online experiences with a single view of customer data across channels to personalise product searches and get to payment faster
Keep customers data protected and secure across every touchpoint
Want to talk about it?
Speak to our Head of Retail, Fiona Dew, about accelerating digital change, strengthening operational resilience and boosting customer experience.
Get a free digital consultation
Explore your IT challenges and goals with our experts who’ll share insight on how to build a secure, resilient
digital foundation that supports retail growth, efficiency and better customer experiences.
Get in touch
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¹ Figures are derived from interviews with three leading individuals in high-street retailers in October/November 2023. Whilst names and companies are anonymous, the roles included Group Director IT Strategy and Architecture (CTO), Technology and Engineering Director and Head of Supplier Management. Figures are an average from the interview responses (where interviewees were able to give figures related to specific KPIs)
² Based on research ‘Double-digit million pound revenues can be unlocked for retailers with next-gen connectivity’, 2023. Figures are derived from interviews with three leading individuals in high-street retailers in October/November 2023. Whilst names and companies are anonymous, the roles included Group Director IT Strategy and Architecture (CTO), Technology and Engineering Director and Head of Supplier Management. We discussed costs and benefits with leading high-street retailers. Figures are an average from the interview responses (where interviewees were able to give figures related to specific KPIs related to the ROI around SDWAN).
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All Rights Reserved
Telefonica UK Ltd is authorised and regulated by the Financial Conduct Authority (reference number 202222) and Virgin Media is an appointed representative of Telefonica UK Ltd.
©2025 Virgin Media.
All Rights Reserved
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